OUR SERVICES
MEDIATION
Mediation is a voluntary, structured process in which we, as mediators, help the conflicting parties find a mutually agreeable solution in a neutral manner. We guide the conversation, ask the right questions, and ensure that everyone understands each other’s perspectives. Conflicts strain relationships, drain energy, and block progress. They highlight areas where balance has been disrupted. If handled correctly, conflicts can lead to real development. The goal of mediation? A solution where no one has to give up their position, and legal disputes are avoided. Unlike court proceedings, the aim is not to crown a "winner" but to preserve and strengthen relationships. This is especially important in the workplace. Mediation is not only faster and more cost-effective, but often far more impactful than prolonged legal battles. It’s no surprise that it stands as one of the most successful methods of conflict resolution With mediation, we at younique support changes, succession planning, conflicts between teams, leadership, and departments, contract, generational, and cultural disputes, as well as issues like bullying and discrimination - essentially, wherever differing interests and opinions collide.
CONFLICT MANAGEMENT AND CONFLICT PREVENTION
Conflict management is more than just crisis resolution. It is a strategic approach that helps to resolve and prevent conflicts. The focus is on improving communication, avoiding misunderstandings, and fostering stronger teamwork. This enhances the work atmosphere and strengthens collaboration. It’s all about aligning the needs of employees with the goals of the organisation, creating an environment where everyone can pull together. At younique, we assist organizations in recognizing conflicts early and developing strategies that guide leaders and teams through conflicts. Whether during restructurings or everyday tensions, we ensure the organization remains stable. Our support ranges from training leaders to help them identify conflicts early and respond appropriately, to coaching that empowers leaders to model positive conflict behaviour. Together, we develop long-term conflict management strategies that not only resolve conflicts but also prevent them.
TEAM DEVELOPMENT
Team development is the process that helps teams take their collaboration, communication, and efficiency to the next level. The goal is to strengthen the team, leverage individual strengths, and create a positive dynamic. This reduces conflicts, boosts performance, and overall, improves teamwork. Team development comes into play when teams are newly formed, performance stagnates, or working methods are no longer effective. It’s also essential during restructurings, changes, or the introduction of new processes to ensure a smooth transition. And even when everything is running well, team development can enhance team spirit, strengthen cohesion, and further improve collaboration. At younique, we facilitate the process. We guide discussions, ensure everyone is heard, and help the team develop creative solutions. We look at team dynamics, identify weaknesses, uncover unclear responsibilities, and suggest targeted actions to optimise collaboration.
MODERATION
Moderating a conversation means leading a conversation or discussion in such a way that everyone has their say, communication remains fluid, and the conversation stays on track. As neutral moderators, we ensure that every opinion is heard respectfully, that the dialog remains constructive, and that the topic does not drift off course. The goal? A productive conversation in which topics are discussed efficiently. Whether it's a discussion round, creativity or goal moderation, brainstorming, a world café or a roundtable - at younique, we always maintain an overview during wild discussions and ensure that the conversation remains focused and solution-oriented.
LEADERSHIP COACHING
Leadership coaching is a form of personal training for current or aspiring leaders. It focuses on discovering strengths as a leader, working on weaknesses, and unlocking one’s full potential. Through coaching, behavioural and response patterns are reflected upon to better understand one’s leadership skills and align them with personal values. At younique, we support those who want to improve in areas such as communication, decision-making, team leadership, and strategic thinking. If desired, we use appropriate assessment tools that can help systematically evaluate and round out the different aspects of an individual.
OUR TRAININGS
“Stay Cool When It Gets Heated – Recognize, Understand & Handle Conflict Wisely”
In this intensive one-day workshop, you'll learn how to identify conflicts early and resolve them confidently – using practical methods and plenty of hands-on exercises. Ideal for managers, team leaders, and anyone looking to strengthen their conflict resolution skills.
What to expect
• Expert insights on conflict dynamics
• The leader’s role in managing conflict
• Do’s & don’ts of effective communication
• Practical exercises and role plays
Your benefits
Greater confidence in handling conflict situations and enhanced leadership skills – for a more relaxed and productive work environment.
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“Say It Out Loud!” - How to Handle Difficult Conversations – With Courage, Clarity & Empathy
In this hands-on, one-day workshop, you'll learn how to use targeted communication techniques to avoid misunderstandings and strengthen relationships. Enhance your emotional intelligence and lead respectful, meaningful conversations – even when the stakes are high. Ideal for managers, HR professionals, and anyone looking to improve their communication skills in a focused and practical way.
What to expect
• Constructive communication techniques and conflict resolution strategies
• Applying empathy and perspective-taking with intention
• Effective questioning techniques for deeper conversations
• Principles of nonviolent communication
• Using emotional intelligence in everyday interactions
Your benefits
More clarity, understanding, and connection in conversations – for a culture of mutual respect.
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“Bridging the Gap – Mediation in a Nutshell for HR Professionals”
This compact one-day workshop offers you a solid introduction to the world of mediation. Learn how to navigate conflict situations with confidence, structure, and a de-escalating approach – especially in your role as an HR professional. In addition to theoretical foundations, the focus is on hands-on practice – you will actively work with and apply the core tools of mediation.
What to expect
• Basics and process of mediation
• Role and attitude of neutral conflict facilitation
• Practical tools for conflict resolution
• Active listening and impartial communication
• Initial intervention techniques in practical exercises
Your benefits
Confidence in handling tensions – through a solid foundational understanding of mediation and first practical tools for conflict resolution.
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Tailored Workshops – Focusing on Your Conflict Culture
Do you want to reflect on, develop, or consciously realign your internal conflict culture? Together, we design a workshop that perfectly fits your organization — in content, methodology, and tone. Whether for leaders, HR teams, project groups, or entire departments, we create a workshop format that:
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Addresses your specific challenges
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Builds on existing communication and conflict patterns
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Provides practical, immediately applicable tools
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Encourages participation and dialogue on an equal footing
Your benefits
A format tailored to your organization, strengthening a respectful and solution-oriented corporate culture